Returns

At PSYCHE, we understand that sometimes things don’t go as planned. Your satisfaction is important to us, and we want to ensure that you have a positive experience with our products. That’s why we have a straightforward returns policy in place.

We only accept returns for items that are damaged upon arrival. If you receive a product that is broken or not in perfect condition, please reach out to us as soon as possible. We want to make it right for you!

To initiate a return for a damaged item, simply contact our customer service team. You can reach us via email at info@psyche.organic. Our team is here to assist you and guide you through the process.

We kindly ask that you provide us with details about the damage, along with any relevant photos, to help us understand the issue better. This information will help us improve our services and ensure that we continue to deliver high-quality products.

Once your return is approved, we will process your refund promptly. Please note that we do not accept returns for items that are not damaged, as we strive to maintain the integrity of our products and ensure that every customer receives the best quality.

Thank you for your understanding and support. We appreciate your trust in PSYCHE, and we’re here to help you enjoy our premium organic products to the fullest!