Shipping policy

Shipping Policy

Psyche Organic Imports, LLC. Last updated: August 7, 2026

Our olive oil is sourced and packaged in small batches to preserve peak freshness and quality.
You will receive shipping confirmation once your order ships.
Processing times may be longer during holidays, peak seasons, or product launches. Your order confirmation email will have the most accurate ship time for your order.

We ship across the US and to most EU countries. Select countries are excluded; if your country isn't available at checkout, it isn't currently supported.

Enjoy Free Ground Shipping on all orders over $99 within the lower 48 states.
Orders under $99 will have shipping calculated at checkout based on size, weight, and destination. This also includes subscription orders.
Shipping rates for EU orders may vary by destination country and will be calculated at checkout.

US orders are fulfilled from our New Jersey warehouse, so nearby areas may receive orders sooner, and West Coast orders may take a bit longer to arrive.
EU orders are fulfilled from our Copenhagen, Denmark warehouse, so delivery times vary by destination country within the EU.
Delivery timelines may vary due to carrier delays, weather, customs processing for international orders, or other unexpected factors outside of our control.

If your order arrives later than the promised delivery window, please contact info@psycheoliveoil.com.
Please note that once your order has been handed off to the carrier, delays shown in tracking are outside of our control and are not eligible for a shipping refund.

Our product is packaged in a plastic pouch lined with food-grade aluminum. No air is pumped into the packaging.
All packages are sealed and packed with care to minimize damage and preserve product quality in transit.

Once your order ships, a shipping confirmation email with tracking information will be sent to you.
You can also check your order status anytime via your My Account page.

If your order arrives damaged or is missing, please contact us within 7 days of delivery at info@psycheoliveoil.com, and our team will assist you.

Orders cannot be changed or cancelled once they are processed for shipping. If your order hasn't been processed yet, our team still may be able to assist.
For subscription orders, cancellations apply to future shipments and must be made at least 3 days before your next renewal.
Please note that cancelling or pausing a subscription does not automatically cancel/pause already confirmed orders. See our full Subscription & Cancellation Policy for more details.